Step 01
The first call
30 minutes · phone or Teams · no charge
I want to hear what you are trying to achieve, where the pain actually is, and what you have already tried. By the end of it you will know whether I can help you, what a solution might look like, and roughly how big the work is. If I am not the right person for it, I will say so on the call.
Step 02
Process Mapping
From $1,500 · fixed fee · credited against a build
I work through your actual workflow - how time and equipment get from the field to the office, and every place a number is written down twice. You get a written findings document: where the work is being redone, what each break costs, and a prioritised list of fixes with the effort each one takes. The fee is agreed before anything starts, and if you go ahead with a build within 90 days the whole of it comes off the price. The document is yours either way.
Step 03
A fixed quote
Scope, price and timeline in writing
Before anything is built you get the scope, the price and the timeline in writing. No hourly meter, so there is nothing to watch and nothing to argue about at the end. If the scope changes once we are underway, that is a written change order agreed at the time - never a surprise on the final invoice.
Step 04
The build
Scheduled updates · periodic reviews · your people testing it
You see it as it is built. Progress updates on a schedule, reviews at the points where a decision matters, and your own people testing it against real work rather than a demo. Adjustments happen while they are cheap, and the thing that goes live is the thing your crews have already used.
Step 05
Handover and support
Training · maintenance · small changes · from $150 a month
Training for the people who will actually use it, in the words they use for the work. After that, ongoing support covers infrastructure maintenance, small changes as the business shifts, and a monthly follow-up - scaled to the size of your operation rather than sold as one package.