Field time and equipment capture across 30 projects
Situation
Labour and Equipment entry was being captured by the field crews with pen and paper or Excel files, then re-entered into other Excel workbooks for payroll and client reporting. Efforts were duplicated, reporting was constrained by Excel limitations, and with repeated touch points, project data was spread across hundreds of Excel files or e-mails.
Solution
Field Time and Equipment Capture records time and equipment on the phone with zero connectivity and syncs when service returns. Foremen enter once and it moves through the workflow. Payroll processing dropped by roughly half a full-time workload, and the person who had been doing it moved to work that had been waiting, while the company absorbed more projects without adding office headcount. Project administrators had been keying spreadsheets for 30 to 60 minutes a day before payroll could run; across 5 to 7 admins that is 75 to 90 hours a month returned to the projects, while the projects without administrators run leaner and smoother. The workflow also requires submittal and ticket alignment, so an item cannot be quietly billed twice or dropped, and anything unresolved stays visibly outstanding.